getting help from tier one design

tier one design offers support for our apps and services via an online helpdesk; to raise an issue directly with our support department please send an e-mail to

Where possible please ensure that any screen captures or error reports are included in your message to help ensure a speedy response. You should also mention which product your enquiry relates to.

Opening Hours: Monday – Friday 9:00am to 5:00pm GMT


Support enquiries must be submitted via e-mail